Code Of Business Practice


Intention
Our ultimate aim is to provide a quality, safe and efficient repair in the shortest practical time, at a price you or your Insurance Company is willing to pay that will allow us to make a reasonable profit.

Warranty
Our workmanship is guaranteed for the life of the current ownership of the vehicle. Manufacturers and suppliers warranty applies to parts and materials.

Speed of Repairs
As quick as humanly possible but with no sacrifice to quality or safety.

Replacement Parts Policy
We use first quality, genuine, manufacturer sourced replacement parts. Only with reluctance, and at the request of others would we utilize alternatives and inform you prior.

Estimates
We do not undertake any work before providing a written estimate of cost.

Quality
We only employ qualified trades people. We effect pre-accident, quality repairs that meet or exceed acceptable trade standards. Only "state-of-the-art" equipment is used in conjunction with first class materials.

Conduct
We will always conduct ourselves in a professional, honest ethical and business like manner. We will make every effort and endeavour to comply with laws, rules and regulations concerning our industry.

Payment
Our terms are nett cash on completion. Account facilities are only available to Insurance Companies and Corporate clients on application. We reserve the right not to accept personal cheques.

 

 

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